REFUND POLICY
1. Physical Goods — 7-Day Hassle-Free Returns
If you receive a defective physical product, incorrect size, or are unsatisfied with the quality, you may initiate a return or exchange within 7 days of delivery. Merchandise must be unworn, unwashed, and in its original packaging with all tags attached.
2. Digital Products & Courses
Due to the instant delivery nature of digital files, code boilerplates, and video lessons, completed digital purchases are generally non-refundable once downloaded. However, if you experience any technical corruption or download defect that our support team cannot resolve, a full replacement or credit will be issued promptly.
3. Refund Processing Time
Approved refunds are processed within 3 to 5 business days back to your original payment method (Mobile Banking or Bank Card).
4. How to Request an Exchange or Refund
Simply message our support team through our Contact Page or email [email protected] with your Order Number and photos if relevant.